Jamie Hilao

My new year hasn’t gotten off to the greatest start for reasons I won’t get into right now, but I had a good laugh tonight over a conversation I had with the Sony Helpdesk. Granted - I don’t get a rep from India over 8000 miles away like I did at NBCU, but that might as well be the case!

Me: I’m calling because my VPN access does not work.
Helpdesk: Well you have to get an account set up for that.

Me: Yes, I did. I have the paperwork here with my login information.
Helpdesk: What’s the error?

Me: My login / user ID failed.
Helpdesk: If you have the paperwork and followed the instructions, I don’t understand why you can’t get in.

Me: Well, that’s what I’m calling the Helpdesk for. Isn’t this the Helpdesk?
Helpdesk: Well, it’s technically the Data Center and your call was routed here.

Me: Can’t you transfer me to the main Helpdesk for desktop support?
Helpdesk: They won’t be in until tomorrow.

Me: I called on Friday and they said they are open every day until 11 p.m. It’s only 9.

*Click*

In case you were wondering, it was not me who hung up! Ugh, I am so impatient with these types of calls. SERENITY NOW!

On another random note, I’m becoming more and more of a home-body, so I put together the Top 10 Signs that makes me officially… old. (I know, I know - for several of these one may say… it’s about time! And for others… Drama Queen.)

1. I listen to nothing but NPR / KCRW. Actually, this has been the case for awhile (LA radio SUX!). Guess this will be the case until I finally give in and get an iPod jack installed in my car.  If I’m not listening to NPR, I’m listening to Books on CD. Hey - don’t knock it! I have a 1.25 - 1.5 hour daily commute each way to work!
2. I’m becoming increasingly concerned with my personal budget, monthly spending plan, and retirement/401(k) plan consolidation.
3. I can feel my internal clock ticking.
4. Each night before I go to bed I look for signs of wrinkles on my face.
5. Instead of getting excited over trips to my fave clothing stores, I get amped up checking out household goods and furniture.
6. My fridge and pantry are always stocked with lots of food. I make bi-weekly trips to Costo to make sure this happens.
7. Staying at home on a Saturday night by myself does not bother me. In fact, I now prefer Blockbuster nights.
8. Driving by cars that play heart-thumping blasting loud music drives me crazy.
9. I clean the bathroom, dust, vacuum, and do laundry weekly. Or perhaps this has to do with my anal retentive-ness?
10. I *heart* watching the Food Network, CNN, and even the Weather Channel.

This entry was posted on Sunday, January 27th, 2008 at 10:29 pm and is filed under Jamie, Random Thoughts. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.